Privacy Policy

🏥 About This Policy

Dental Studio 32 ("we", "our", "the clinic") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains what information we collect, why we collect it, and how we use it. By using our website or contacting our clinic, you agree to the terms of this policy.

📝 Information We Collect

We may collect the following types of information when you contact us, book an appointment, or visit our clinic:

• Full name, phone number, and email address
• Date of birth and gender (for patient records)
• Dental and medical history provided during consultation
• Treatment details, prescriptions, and clinical notes
• Payment information (processed securely — we do not store card details)
• Website usage data (via cookies — see Cookie section below)

🎯 How We Use Your Information

Your information is used strictly for the following purposes:

• Scheduling and confirming your dental appointments
• Providing and managing your dental treatment
• Sending appointment reminders via WhatsApp or SMS
• Responding to your queries and follow-up care
• Improving our services and clinic experience
• Complying with applicable legal and regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

🔒 How We Protect Your Data

We take the security of your personal and medical information seriously. Patient records are stored securely, accessible only to authorised clinical staff, and handled in accordance with standard medical confidentiality guidelines. Digital data is protected using appropriate technical measures.

🍪 Cookies

Our website may use basic cookies to improve your browsing experience and understand how visitors use our site. These cookies do not collect personally identifiable information. You can disable cookies in your browser settings at any time.

📱 WhatsApp & Communications

When you message us via WhatsApp or submit your phone number through our website form, you consent to receiving appointment confirmations, reminders, and follow-up messages from Dental Studio 32. You may opt out at any time by informing us directly.

✏️ Your Rights

You have the right to:

• Access your personal and medical records held by us
• Request corrections to any inaccurate information
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent for communications at any time

To exercise any of these rights, please contact us directly at the details below.

🔄 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.